Golden Acorn Casino & Travel Center
  • Campo, CA, USA
  • Hourly
  • Full Time

Health, Dental, Vision and Life Insurance



REPORTS TO: Shift Supervisor


Responsible for the successful operations of the Quick Mart, in accordance with company policies, budgets, procedures and specifications. Responsible for ensuring efficient and prompt service for Quick Mart customers in preparing the food.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

  • Responsible for preparing and finishing all food in kitchen preparation in accordance with established recipes.
  • Follows all recipes and control procedures.
  • Assists in all areas of food production as needed.
  • Responsible for maintaining a clean and sanitary area at all times in full accordance with State Health Regulations
  • Ensures all transactions are handled according to Golden Acorn Policy for his/her sales.
  • Assures security of cash drawer during entire shift. Accurate closing of register at the end of each shift monitoring all paperwork is included
  • Presents a professional, friendly, and courteous image to customers and employees. Even when handling non-routine situations.
  • Provides customer-service-related assistance in the Quick Mart, such as assisting customers with selection and/or purchase, promoting suggestive selling, handling exchanges, redeeming complimentaries, and giving directions to various areas of the property.
  • Must perform routine cleaning of the Quick Mart to maintain Golden Acorn Casino image.
  • Ascertains that merchandise in the Quick Mart is accurately inventoried and displayed to its' best advantage.
  • Responds to special requests of customers, as well as customer complaints and inquiries in a calm, prompt, courteous manner.
  • Ensures a maximum level of customer service and satisfaction in the Quick Mart is achieved.
  • Must maintain product knowledge for all inventory items so as to be able to explain features and benefits.
  • Knowledge of all Gaming and beverage regulations.
  • Responsible for maintaining a consistent, regular attendance record.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High School diploma or GED required. Minimum of two to three years' previous experience required.


Strong interpersonal and communication skills required.


Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence.


Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.


Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables.


The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms; and talk or hear. The Employee frequently is required to stand and walk.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud.

Golden Acorn Casino & Travel Center
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